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"One of the greatest psychological needs people have is for other people to listen to them without bias – to totally listen. Not just listen waiting for a chance to argue a point or jump in and resume our talking, but totally listen without bias or assumptions. This is one of your customer’s greatest needs... The truth is that when we fill this need for people, they’ll unconsciously want to fill our needs. And the best way for them to do that is to listen to us without bias."
-- Ron Willingham: Integrity Selling: How to Succeed in Selling in the Competitive Years Ahead

"Ordinary people believe only in the possible. Extraordinary people visualize not what is possible or probable, but rather what is impossible. And by visualizing the impossible, they begin to see it as possible." - Cherie Carter-Scott

"People are like stained-glass windows. They sparkle and shine when the sun is out, but when the darkness sets in, their true beauty is revealed only if there is a light from within."
--Elisabeth Kubler-Ross

"People are like tea bags - You have to put them in hot water before you know how strong they are!"
-- Unknown

"People are where they are because that is exactly where they really want to be - whether they will admit that or not."
--Earl Nightingale

"People become really quite remarkable when they start thinking that they can do things. When they believe in themselves they have the first secret of success."
-- Norman Vincent Peale